SERVER MAINTENANCE

Server Maintenance & Data Center Operations

From a single warranty renewal to full data center coverage - spares, response and inspection, so unplanned downtime stays rare.

  • 24/7response desk
  • 48hparts on site
  • 4 tiersresponse levels

When OEM warranties expire, renewal quotes can exceed the value of the hardware - yet running uncovered means owning every outage. Daoshen provides OEM and third-party warranty renewal, spare parts and scheduled inspection for Dell, HPE, Lenovo, Inspur, Huawei, Supermicro and H3C servers, storage and networking.

We also run data center operations: rack and cabling tidy-up, asset registers, unified firmware and microcode, GPU cluster health checks, forward-stocked spares and 24/7 cover - turning break-fix into early detection.

SCOPE

What maintenance covers

From a single server to the whole hall.

Servers

Rack, blade, tower and GPU servers, covering mainboards, PSUs, memory, drives and GPU modules.

Storage & backup

Disk arrays, SAN / NAS and tape libraries, with parts replacement.

Networking

Switches, routers and firewalls - warranty renewal and fault resolution.

Data center hall

Racks, PDUs, KVM, structured cabling and environmental monitoring support.

GPU clusters

Multi-node health checks, NVLink / IB link inspection and performance baseline comparison.

Spare parts

Common parts forward-stocked, with on-site commitments by service tier.

SLA

Four response tiers

Chosen by business criticality and written into the contract.

4-hour response

Core production systems, with engineers on site within four hours in major cities.

Next business day

On-site the next working day for general production and office systems.

48-hour response

Remote sites and branches, with response and parts dispatch within 48 hours.

Parts first

Parts shipped ahead of the return, minimising downtime.

INCLUDED

What is included

Not just faults - health as well.

Scheduled inspection

Monthly or quarterly visits with a health report and risk list.

Firmware & microcode

Version alignment and known-issue fixes to reduce compatibility faults.

Parts replacement

Faulty components replaced free of charge, OEM or equivalent specification.

24/7 cover

Phone, WeCom and ticketing channels, including holidays.

DATA CENTER

Data center operations support

Decommissioning, relocation and new build phases are when hardware fails in batches. Our resident teams handle asset counts, racking, cabling and acceptance testing so that change does not interrupt service.

  • Rack and cabling tidy-up with consistent labelling
  • Full hall relocation: teardown, transport and re-racking
  • GPU cluster networking, stress testing and acceptance
  • Decommissioned asset recycling and certified data erasure

FAQ

Frequently asked questions

01Can an expired OEM warranty be renewed?

Yes. We offer OEM renewal and third-party maintenance priced by model, age and response tier - usually more cost-effective than OEM renewal.

02How does maintenance differ from per-incident repair?

Per-incident repair is charged per call and fixes the current fault. Maintenance is an annual service with response commitments, spares, scheduled inspection and firmware updates for systems that must stay running.

03How quickly do parts arrive?

Common parts are forward-stocked, reaching major cities in 4-24 hours; remote sites receive dispatch within 48 hours, per the contracted response tier.

04Can you cover GPU servers only?

Yes. GPU servers and GPU modules can be covered separately, including memory, power, thermal and system stability, with spares for H100, H200, B200 and GB300 platforms.

05How is whole-room operations priced?

By rack count, device count, residency model (scheduled or resident) and response tier. We start with a free data center health assessment.

Ready for a smarter IT asset strategy?

Tell us about your hardware and workload. Our team will tailor a recovery, refurbishment, rental or maintenance plan for you.

Talk to Our Team